“Can we have our own dispatch system, and stop paying a subscription for one that will never be ours?”
What we were doing before
Like most small private hire operators, the office ran on rented dispatch software — a monthly subscription for a system we did not own, could not change, and could not have taken anywhere else.
It worked well enough. That was never really the complaint. The complaint was paying every month for something that would never be ours, priced by how well we happened to be doing that year, and shaped by a roadmap we had no say in.
So we built our own
Not a prototype and not a side project — the system the office actually had to run on the following Monday. That is a particular kind of discipline. Every shortcut you take is a shortcut you personally have to work around at eleven o’clock on a Friday night, with a driver waiting and a passenger already at the kerb.
It is why the awkward parts got attention first: what happens when a driver declines, what the board looks like when three airport runs land in the same ten minutes, and how you find out an insurance certificate expired before the vehicle is already out.
It runs a live licensed operation, every day
Dispatch, bookings, drivers, fleet compliance, invoicing and driver statements for a licensed private hire operation all run on this platform. Not a demonstration copy — live work.
When we moved across, we brought 135 historic jobs with us and checked both fare totals against the old system’s own printed figures before trusting the import. Losing a year of records is not an acceptable price for switching software, and we were not prepared to pay it ourselves.
demo@almightydispatch.comSeeTheDemo2026Then other operators asked
Once it was running, the question changed from “can you build one” to “can we use yours”. So it became a product: multi-company from the ground up, so one operator can never see another’s work, and priced as a flat subscription rather than a share of what you earn.
We are early, and we would rather say so than pretend otherwise. What we can point at is a system carrying real licensed work every day, which is more than a demonstration account can ever show you.
Can anyone at Almighty Dispatch see your work? A straight answer
No. The platform was built so that no operator can ever see another’s work, and that includes us.
Our own administration screens show counts and nothing else — never a passenger, never an address, never a booking. That was a deliberate decision made before we had a single customer.