Migration

Switch without starting from scratch

Moving dispatch system is where most operators get nervous: a year of bookings, every account customer, every driver and price. From the Growth plan up we move it across with you, and your old system stays on until you are happy.

What comes across

Imported from your old system

  • Your bookings, from a CSV export of the system you use now
  • The customers on those bookings, created as you import
  • AI suggests which of your columns match ours, and you confirm
  • Past jobs come in as completed history; future jobs as upcoming bookings

Loaded with you

  • Drivers and their documents
  • Vehicles and their expiry dates
  • Company accounts and their terms
  • Your prices, zones, surcharges and fixed fares
  • The booking widget on your website

From the system you use now

If your current system can export your bookings to a spreadsheet or CSV file, we can bring them across. That covers the systems operators most often move from:

TBMSAutocabiCabbiCordicCab9CabcherTaxiCallerAny system that exports CSV

Product names belong to their owners. We are not connected with any of them; we simply import the data you export from them.

How it works

01

Export

You export your bookings from your current system. If you are not sure how, we will help you find the option.

02

Import and check

We map the columns with you, import your bookings and customers, and check the totals against your old system’s own figures before you rely on them.

03

Run both

You keep your old system on while your dispatchers and drivers get used to the new one. Nothing is switched off for you.

04

Switch over

When you are ready, you move your daily work across and cancel your old subscription in your own time.

How long it takes depends on how much you are bringing across and how your old system exports it. We agree a plan with you before anything starts.

Included on your plan

Starter
Migration is not included. The one-time Dashboard Setup Assistance add-on (£80, or £40 if you pay annually) gives you two hours of hands-on help you can use for it, or move up to Growth.
Growth and Pro
Included. We move your bookings and customers across with you and help you load drivers, vehicles, accounts and prices.
Scale
Included, together with full setup assistance at no extra cost.
Enterprise
Planned around your business, across all your depots.

Thinking of moving across?

Tell us which system you use now and roughly how much you would bring. We will tell you honestly what the move looks like.